Crate Calm Privacy Policy

Last updated: July 29, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent where consent is required.

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Accountmeans a unique account created for You to access Our Service or parts of Our Service.
• Affiliatemeans an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of the shares, equity interest or other securities entitled to vote.
• Applicationrefers to Crate Calm, the software program provided by the Company.
• Companyreferred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy refers to Crate Calm.
• Country/Staterefers to: Ethiopia.
• Devicemeans any device that can access the Service, such as a computer, a cell phone or a digital tablet.
• Personal Dataor "Personal Information" is any information that relates to an identified or identifiable individual. We use both terms interchangeably unless a law uses a specific term.
• Servicerefers to the Application.
• Service Providermeans any natural or legal person who processes the data on behalf of the Company.
• Usage Datarefers to data collected automatically, either generated by use of the Service or from the Service infrastructure itself.
• Usermeans any individual who accesses or uses the Service.
• Youmeans the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You.

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device's Internet Protocol address, browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including mobile device type, mobile device unique ID, IP address, mobile operating system, mobile Internet browser type, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use tracking technologies, such as cookies, to track activity and to improve Our Service.

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Serviceincluding to monitor the usage of Our Service.
• To manage Your Accountto manage Your registration as a user of the Service.
• For the performance of a contractthe development, compliance and undertaking of purchase contracts or other contracts through the Service.
• To contact Youby email, telephone calls, SMS, push notifications or equivalent electronic communication when necessary or reasonable.
• To provide You with news, special offers, and general informationonly where permitted by applicable law, including consent where required, and with opt-out or withdrawal available.
• To manage Your requeststo attend and manage Your requests to Us.
• For business transfersto evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, sale or transfer of assets.
• For other purposessuch as data analysis, identifying usage trends, determining promotional effectiveness and evaluating and improving the Service.

We may share Your Personal Data in the following situations:

• With Service Providersto monitor and analyze Service use and to contact You.
• For business transfersin connection with, or during negotiations of, a merger, sale of Company assets, financing, or acquisition.
• With Affiliatesprovided those affiliates honor this Privacy Policy.
• With other usersif public areas are available, shared Personal Data may be viewed by all users and publicly distributed outside the Service.
• With Your consentfor any other purpose with Your consent.

The Company will retain Your Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to comply with legal obligations, resolve disputes, and enforce legal agreements and policies.

Where possible, We apply shorter retention periods and/or reduce identifiability by deleting, aggregating, or anonymizing data. Unless otherwise stated, the retention periods below are maximum periods, up to, and We may delete or anonymize data sooner when it is no longer needed.

Usage Data may be retained longer only where necessary for security, fraud prevention, or legal compliance.

When retention periods expire, We securely delete or anonymize Personal Data through deletion, limited backup retention, or anonymization into anonymous statistical data that cannot be linked back to You.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in other places where the parties involved in processing are located. This information may be transferred to and maintained on computers outside Your jurisdiction where data protection laws may differ.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards and, where relevant, supplementary measures.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. Under certain circumstances, the Company may disclose Your Personal Data if required by law or in response to valid requests by public authorities.

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend rights or property, prevent or investigate wrongdoing, protect personal safety, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee its absolute security.

Children's and Minors' Privacy

The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16. If We become aware that We have collected Personal Information from anyone under the age of 16, We will take steps to remove that information as soon as reasonably possible.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of changes by posting the new Privacy Policy on this page and updating the Last updated date. Changes are effective when posted on this page.